Our site's shopping form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor when necessary and allows us to process and fulfill your order, and to notify you of your order status.
Our site uses an order form for customers to request information, products, and services. We collect visitors unique identifiers and financial information (like their account or credit card numbers). Financial information that is collected is used to bill the user for products and services.
We monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We may also use the information we collect to occasionally notify you about important functionality change to the Web site, new services, and special offers that we think you'll find valuable.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. When you place orders or access your account information, we offer the use of a secure server. The secure socket layer (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
No. We do not sell, trade, or rent your personal information to others.
BIONEERS and PPL welcome your questions and comments about privacy. If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
To ensure that no one else can read or decrypt your credit card information, we use the industry standard Secure Sockets Layer (SSL) protocol when you check-out your order. During this time, any information you send over the internet from your computer will first be encrypted. That information can only be decrypted by our secure server. So rest assured that your credit card information will be safe when shopping with us !
We work very hard to ensure that our customers are completely satisfied. We want you to know that if you purchase a product from us, you will be getting top-quality items manufactured under the most stringent of conditions. We are so confident that you will be completely satisfied with our products we offer a 30 day* money back guarantee! If you have purchased through us and you are not completely satisfied with your purchase, you may return the unused portion in the original container for a refund or exchange. Please e-mail Product Return for a Return Authorization Number and further instructions. This is necessary to ensure that you, the customer, are given proper credit and your return is appropriately tracked. Rest assured that your online buying experience with us will always be a pleasant one.